Terms of Service

Last Updated: March 7, 2026

These Terms of Service govern your access to and use of Florence Lane, including the website, account features, and any purchases made through our store. By visiting the website, creating an account, or placing an order, you agree to these Terms.

Business Information

Florence Lane is operated by Ecomify Global LLC (Wyoming, USA).
Company Mailing Address: 8833 Monterey Hwy Ste J Unit #786, Gilroy, CA 95020, USA
Email: purchase@florencelane.co
Phone: +1 307-310-3427

1) Eligibility and Account Responsibilities

You must be the age of majority in your jurisdiction to make purchases, or have appropriate parental or guardian permission where applicable.

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login information
  • All activity under your account
  • Ensuring that your personal and order information remains accurate and current

We reserve the right to suspend or restrict accounts where misuse, fraud, or policy violations are suspected.

2) Products, Descriptions, and Availability

We make reasonable efforts to present accurate product descriptions, imagery, and specifications. However:

  • Product colors may vary based on screens and device settings
  • Fit and measurement information may include minor variance
  • Inventory availability may change without notice
  • Quantities may be limited by customer, order, or destination
  • Products may be modified or discontinued at any time

Nothing on the website guarantees future availability of any product.

3) Pricing, Currency, and Promotions

All prices are listed in USD ($) unless otherwise stated. Discount codes, promotions, or special offers may be subject to additional terms and may be modified or withdrawn at any time.

If an obvious pricing error occurs, we reserve the right to cancel the affected order and issue a refund.

4) Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel orders at our discretion, including where there are concerns regarding:

  • Fraud or suspicious activity
  • Payment authorization failure
  • Billing or shipping inconsistencies
  • Stock availability
  • Verification requirements

We may contact you using the information provided at checkout if further confirmation is required.

5) Shipping and Delivery

Estimated delivery timelines are outlined in our Shipping Policy.

Current standard estimates:

  • Processing time: 1–2 business days
  • Shipping time: 6–10 business days
  • Estimated total delivery time: 7–12 business days
  • These timelines are estimates only and are not guaranteed. Delays may occur due to carrier, operational, or seasonal factors outside our control.

6) Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Returns & Refund Policy. By placing an order, you agree to the procedures, timelines, and eligibility conditions described there.

7) Prohibited Uses

You may not use Florence Lane or its website to:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights
  • Upload or transmit harmful code, malware, or viruses
  • Attempt unauthorized access to accounts, systems, or services
  • Scrape, reproduce, or misuse content without permission
  • Engage in abusive, threatening, deceptive, or fraudulent conduct

We reserve the right to restrict access, cancel orders, or take appropriate action if prohibited behavior is identified.

8) Intellectual Property

All website content, including text, branding, graphics, product names, descriptions, imagery, design elements, video, and code, is owned by Florence Lane and/or its licensors and is protected by intellectual property law. Unauthorized use is prohibited.

9) User Content and Reviews

If you submit reviews, testimonials, photos, or similar content, you grant Florence Lane permission to use, reproduce, publish, display, or adapt that content for marketing, promotional, or business purposes, provided the content is lawful. You confirm that you have the necessary rights to submit such content.

10) Disclaimers

The website and services are provided on an “as is” and “as available” basis. While we aim to maintain accuracy and availability, we do not guarantee uninterrupted access or error-free operation at all times.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer law.

11) Limitation of Liability

To the fullest extent permitted by law, Florence Lane and its affiliates will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through it, except where such limitations are not permitted by law.

12) Changes to These Terms

We may update these Terms from time to time. Continued use of the website after updated Terms are posted indicates acceptance of the revised version.

13) Governing Law

These Terms are governed by applicable laws relevant to the operation and sale of our services in the United States, without limiting customer protection rights that may apply.

14) Contact

Email: purchase@florencelane.co
Phone: +1 307-310-3427