Contact Us
At Florence Lane, we believe that great service should feel as thoughtful as the pieces we design. Whether you have a question about an order, need help choosing the right item, or require assistance after delivery, our team is here to help.
We aim to provide clear, timely support so your experience with Florence Lane remains smooth from the moment you visit our store to the moment your order arrives.
Customer Support
Email: purchase@florencelane.co
Phone: +1 307-310-3427
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)
We typically respond to inquiries within 24 business hours.
Before Reaching Out
To help us assist you as quickly as possible, please include the following details in your message when applicable:
- Your full name
- Order number (for order-related questions)
- A short description of your request
- Photos if you are reporting a damaged or incorrect item
Providing complete information allows our team to review and resolve your request more efficiently.
Business Information
Florence Lane is operated by:
Ecomify Global LLC
8833 Monterey Hwy Ste J Unit #786
Gilroy, CA 95020
United States
We're Here to Help
Your satisfaction is important to us, and we appreciate you choosing Florence Lane. Our support team will do our best to assist you promptly and ensure your experience with our brand remains a positive one.