Payment Policy

Last Updated: March 7, 2026

This Payment Policy explains how payments are handled on Florence Lane, including accepted payment methods, payment authorization, fraud prevention, and billing dispute procedures.

Business Information

Florence Lane is operated by Ecomify Global LLC (Wyoming, USA).
Company Mailing Address: 8833 Monterey Hwy Ste J Unit #786, Gilroy, CA 95020, USA
Email: purchase@florencelane.co
Phone: +1 307-310-3427

1) Currency

All prices displayed on Florence Lane are in USD ($) unless otherwise stated. Transactions are processed in U.S. dollars.

The final total, including applicable shipping charges, taxes, and discounts, will be shown clearly at checkout before payment is submitted.

2) Accepted Payment Methods

Payments are processed securely through our checkout and supported payment providers.

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other card or wallet methods displayed at checkout

Availability may vary based on your device, location, issuing bank, or payment provider.

We do not accept cash, checks, or money orders unless specifically stated.

3) Payment Authorization

Payment must be successfully authorized before your order is confirmed.

If payment authorization fails, the order will not be completed. We reserve the right to cancel or refuse any order if payment cannot be verified or appears suspicious.

In some cases, we may request additional verification before dispatch, such as confirmation of billing details or order information.

4) Secure Payment Processing

Our checkout uses secure payment handling and encrypted data transmission methods.

Important points:

  • We do not store full credit or debit card numbers
  • We do not store CVV codes
  • Sensitive payment details are handled by secure payment providers
  • We may retain limited payment-related information, such as last four digits, authorization status, and billing verification results, for fraud prevention, support, and accounting purposes

5) Pricing Accuracy

We make every effort to maintain accurate pricing. However:

  • We reserve the right to correct typographical, technical, or pricing errors
  • If an obvious pricing error occurs, we may cancel the order and issue a refund
  • Promotions and discount codes may be subject to additional terms and may be changed or withdrawn at any time

6) Taxes and Charges

Applicable taxes and other required charges will be displayed at checkout before payment is finalized. The total payable amount will always be presented clearly before you complete your order.

7) Billing Disputes and Chargebacks

If you believe a charge was made in error or you notice unauthorized payment activity, please contact purchase@florencelane.co as soon as possible and include:

  • Your order number
  • Full name used at checkout
  • Email address used for purchase
  • A brief explanation of the issue

We aim to resolve billing concerns fairly and efficiently.

If a chargeback or payment dispute is initiated without first contacting us:

  • We reserve the right to provide order confirmations, shipment confirmations, delivery records, IP data, and communication history to the payment provider or issuing bank
  • This information may be used to contest fraudulent or invalid disputes

Chargeback abuse may affect future purchasing eligibility.

8) Fraud Prevention and Order Screening

To protect our customers and reduce fraud, we may:

  • Use automated fraud detection systems
  • Manually review certain orders
  • Request additional verification before shipment
  • Cancel and refund orders that cannot be verified

We reserve the right to refuse service or cancel orders where suspicious, abusive, or fraudulent activity is identified.

9) Failed or Reversed Payments

If a payment is reversed, declined, or flagged after an order is placed or dispatched:

  • We may contact you for clarification
  • We reserve the right to recover funds or take appropriate action if goods have already been delivered
  • Future orders may be limited or restricted where fraud is suspected

10) Policy Updates

We may update this Payment Policy from time to time to reflect changes in law, payment processing, or business operations. The latest version will always appear on this page with the updated date.

11) Contact Information

Email: purchase@florencelane.co
Phone: +1 307-310-3427
Company Mailing Address: 8833 Monterey Hwy Ste J Unit #786, Gilroy, CA 95020, USA